Overview
Every order placed before 3PM CST on a weekday will ship the same day. Otherwise, we will arrange your shipment on the following business day. We do not ship on weekend.
Another 5-7 business day will be added during the holiday.
Please understand that the reasonable processing time will be added on no matter what shipping method you have choose.
Lost Packages
WARRIORLAND can only start the Lost Package Processing after receive the buyer’s claim. According to the USPS claims department, no claims can be filed for 20 days. In almost every situation the package will show up within the 20 days waiting period.
We DO NOT take responsibility for the customer’s mistake. Included but not limited to the buyer provided a wrong shipping address and we have shipped.
Please understand that in the event of a lost package, there is very little we can do. The carrier will refund the order amount once a claim is filed and approved. In order to get your gear as soon as possible, you can consider to go ahead and re-order from us. If the item eventually shows up, you can return it to WARRIORLAND for a fully refund.
Return & Refund
You can check our return policy here.